What Our Members Say

Marcus Nashville, TN

Our Firm is 100% satisfied with all areas of Rightway Software! Above average Technical Support, with Rightway. I would never hesitate to call when in need the staff is always, pleasant, has patience and extremely helpful and timely in resolving whatever issue that may arise. Overall a combination of increased incentives, money saving software and ease of use software has helped to increase our office bottom line.

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Jackie    Mobile, AL

Excellent experience, the conversion from my old software company to Rightway was simple. Their technical support is prompt and well-trained. Simple is indeed what you want in preparation for the ever growing shorter tax season. They even assisted with Bank enrollment and PTIN renewal. My account representative was available to ensure that tax season started smoothly.

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Jess Phoenix, AZ

The web-base Online Program was a tremendous factor in deciding which software is right for our growing business. This software does not require installation, just log in and you are ready to do tax preparation. My bi-lingual agents love the software because it's also available in Spanish, great job Rightway!

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Marcial Riverside, CA

RightWay has been 100% supportive on every step of the Installation and training process. Rightway is doing taxes the Rightway. The IT team is very knowledgeable and quick to respond to any questions my team has. Because of Rightway Tax Solutions we have been able to focus on growing our business instead of trying to do everything ourselves.

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Shauna Macon, GA

I was very satisfied with RightWay Software. Technical Support was excellent.  My RightWay representative Brian was awesome. He was always available when I had a question and/or problem (which was hardly ever). I plan to continue to use RightWay in the future.

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Anthony Boynton Beach, FL

I am very satisfied with Rightway. It is indeed the Right Way for anyone wanting to take their business to the next level. One word to describe my experience with my rep: excellent. Brian is a real people person. If he was in the army he would be on the poster for reenlistment. He and customer service are synonymous.

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Brenda Houston, TX

I absolutely adore my Rightway Account Representative. I have worked with him for a while now and he is VERY knowledgeable about the business as well as the tax laws and most importantly, he looks out for his clients and makes you feel as though you are part of the team. I could use any software but I choose Rightway because of the product it offers but more so because I believe in the Rightway Account Representative that works with me knowing that he has my best interest at heart.

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Toyicha Long Beach, CA

You get 5 Star treatment at all times with Rightway. All of my questions are always answered and business is always taken care of. I am definitely saving money on software, but not sacrificing quality. We are all happy with the bank products available...it keeps clients coming back. RightWay Technical Support offered incredible service pre-tax season and all the way throughout. All representatives are caring, kind, and have a lot of patience. I am truly impressed and appreciate everyone on the RightWay Team.

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Onipe Port St Lucie, FL

The personal technical support is unparallel. I know the entire staff on a first name basis. Incredibly wonderful service! I must say that the team keeps me in the loop throughout the year.

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Ashley Dallas,TX

I have multiple locations and I am extremely satisfied with RightWay Software. It's very easy to navigate and understand. The tutorial videos have been a tremendous help as well! I have used several different software's before and I can honestly say that RightWay is the best out there and is constantly being perfected as they see the need. Our tax business has improved 100% because of RightWay, We receive the best incentives!. And the BEST support! Thank you RightWay!

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Miyosha Memphis, TN

I love this software. It is very user friendly. RightWay has made it possible for us to expand. Everyone with RightWay is excellent. I have never had a problem with any issue that tech support didn't fix right away.

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Ernesto Vista, CA

Awesome!!! Great availability!!! Early, late, weekends....amazing!! Great product knowledge Best disposition, easy to work with (thank you for your patience Jeremy and all your team)

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Tina Dyersburg, TN

Making the switch to RightWay was the best decision I've ever made. Great service and a great product. Everyone at RightWay goes above and beyond. My Acct Rep Brian is always available and quick to respond to my email, text message, whatever it may be. When I have a packed office and need an answer fast I get it. Couldn't ask for better service.

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Danny   Macon, GA

RightWay is top notch, I am very pleased. The incentives are great and the software is user friendly

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Jerry Macon, GA

I am very satisfied with Rightway software. Very user friendly. Tech Support always picks up when you call and you are never on hold.

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Kia Birmingham, AL

I am extremely satisfied with Rightway .I have seen a lot of software on the market but this is by far the best!

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Emilio Los Angeles, CA

We have used multiple Tax Softwares in the past and all of them claimed to to have the best support and be there for you! But Rightway actually delivers on their word! They do it the Rightway! They have assisted me in developing my business model and have been very flexible on pricing and cost of services! They are not greedy or pushy with payment but very understanding with arrangements. My cash flow has gotten smoother and increased with the help of Rightway.

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Jonitha  Memhis, TN

This is the first year I will be using RightWay Tax Solutions software company and my representative Jeremy has been helping me with the transition every step of the way. Any questions I may have, he answers them in a speedy time frame. I am looking forward to my new relationship with RightWay Tax Solutions this upcoming tax season!

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DeShawn Moreno Valley, CA

Technical Support is great! The few times I've had to reach out to them they handled the problem immediately. I haven't had to use technical support that often because the software runs smoothly. My account rep is great! I couldn't have asked for a better account rep or a better company.

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Mayela Miami, FL

I am very satisfied with Rightway. They are very knowledgeable and always there when you need them.

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Antonio Los Angeles, CA

I give RightWay a 10 out of 10! They know their program and know how to guide you through it. RightWay has become my business partner. I bring in the clients and they make sure that the form's are processed in an efficient manner. Tech support is awesome. They know how to teach you to use their product.

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Tina Fort Worth, TX

The name says it ALL "RightWay"! My experience with this company has been phenomenal. What I value most in a business to business relationship is integrity and consistency. Rightway Tax Solutions give me peace of mind when it comes to accuracy and efficiency thus making me a very satisfied customer. Rightway tech support is AWESOME! They quickly identify the issue and tackle it in a timely fashion and therefore allow business to continue.

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Jacinda Mobile, AL

RightWay listened to our voice and ideas on enhancements to the software, made changes and are still making adjustments for this coming filing season. I love how they show concern and accept ideas. Our previous software company didn't seem to care. The RightWay Team is always available and willing to assist. Even when they did not know the answers to our questions, they would research and responded to us in a timely matter.

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Lana Dyersburg, TN

I was very satisfied with this tax program. My account Representative is Fantastic!! Very helpful. Very easy to reach via phone when needed.

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